Available
CSV
Manual import, preview, mapping and error reports.
Connected to your everyday work
Your data already has a source. Give it a next step.
From CSV files to the API, interactions flow through a shared pipeline: mapping, validation and deduplication. Choose the channels that fit your organization.
Setup required
REST API
Revocable token, ingestion scope and idempotency key.
Setup required
SFTP
Authentication, host key verification and scheduled polling.
Activation required
Inbound email
CSV files received through a signed webhook. Inbound provider adaptation required.
Setup required
Delivery through the configured Laravel Mail transport.
Activation required
SMS · Twilio
Credentials and provider availability must be verified.
Activation required
WhatsApp · Meta
Meta Cloud credentials and approved templates required.
Optional
Google Business Profile
OAuth, Google API access and location mapping required.
From signal to improvement
A complete loop. Every voice has a place.
A visit, a purchase, a service: every interaction can be the beginning of a better experience.
- 01
Collect
Trigger a survey after an interaction through your configured channels.
- 02
Measure
Track NPS, CSAT and comments in one place.
- 03
Understand
Identify friction points and explore themes with optional AI.
- 04
Act
Assign cases and track actions through to resolution.
- 05
Improve
Connect satisfaction, public reviews and trends to guide your teams.
REPUTIA
Your customers are speaking. Ready to take action?
Let’s explore your customer journey and build a demo around your organization.
Request a demo